Questions, answered

No. Everything is online. You study in short lessons of 15–20 minutes, following a personal schedule worked out from your start date, whenever suits you.

A smartphone, tablet or computer with internet access, and an email address. To register you will also upload a copy of your ID.

Your schedule shows what is due each week, and we send reminders if you have not been active. If life gets in the way, most providers let you defer once, within a set period after starting — a fee may apply. Your provider’s learner terms have the details.

Yes. When you register, a parent or guardian gives their consent and contact details.

Many programmes can be paid in two instalments: half when you register and the rest by a due date set by the provider. We email you a payment link and reminders before it is due.

Online through PayFast, South Africa’s secure payment gateway, which accepts cards, instant EFT and other methods. Some providers also accept a direct EFT, which they confirm for you.

Your access is paused after a short grace period, and switches back on automatically as soon as the payment comes through. Your progress is kept.

Each provider has a refund window, set out in its learner terms, which you accept when you register. Contact your provider within that window to ask for a refund.

An accredited qualification is registered with a SETA or the QCTO and carries NQF credits. You build a Portfolio of Evidence that registered assessors and moderators sign off. A short course or workshop builds a skill and ends with a certificate of completion.

Each programme page shows the accrediting body (SETA or QCTO), the NQF level, the credits and the SAQA qualification ID where they apply.

The collection of tasks and evidence that shows you are competent. You submit it online, unit by unit. An assessor marks it, a moderator may check it, and you get feedback on every submission.

Accredited learners receive a Statement of Results for each completed unit and a final one. On QCTO qualifications we guide you through the external assessment (EISA); the certificate is issued by the QCTO. Short courses end with a certificate of completion.

Yes. You arrange a block of seats on a programme with the provider; each learner you add takes a seat and is linked to you as their sponsor. The learner pays nothing themselves.

Their progress, recent activity and results, in the sponsor portal and a weekly email digest, with reports you can download as PDF, Word or CSV. You only ever see the learners you sponsor.

Any South African training provider — accredited (SETA or QCTO) or not — offering qualifications, short courses or workshops.

Yes. Payments go to your own PayFast merchant account, and you can also record EFTs, offer instalments and create promo codes and vouchers.

Yes. You get your own public pages with your name, logo and colours, and every email to your learners carries your branding and your support address.